Company

Biographies

Scott Richards: Chief Executive Officer

CEO of Dial 800 since 1996, Scott is a leading expert in the creation and implementation of Rapid Recall 800 numbers that drive calls, sales and ROI. Major advertisers such as Time Warner, Debt.com, Nestle' Waters, T-Mobile and Comcast—as well as hundreds of others—have benefited from the expertise of Scott and his Dial 800 branding team. In 2006, Scott revolutionized the field of marketing optimization with the development of CallView 360° software, empowering advertisers to monitor and control the efficacy of every aspect of their campaigns. Scott is active on the Radio Council of the Electronic Retailers Association, a member of The Direct Marketing Association, as well as 1-800 Americans for Free Trade Association.

James Diorio: Chief Operating Officer

James is directly responsible for the operations at Dial 800, including the design, implementation, and improvement of the systems that deliver the company’s products and services. For more than 20 years, James has been creating, building and managing businesses, projects and teams. At Dial 800, his background in application development facilitated the creation of the company’s suite of Software-as-a-Service products. His career began at Andersen Consulting, and has ranged from small startups to national consultancies to international endeavors: demonstrating proven expertise in growing all levels of business. This diverse experience informs the unique perspective James brings to Dial 800.

Chris Lowe: Director of Telecommunications

Overseeing all telecom functions, Chris ensures the function of all the infrastructure and hardware of Dial 800. In addition to maintaining the company’s current intelligent routing services, Chris also handles custom routing requests to perfectly meet client needs. With a background in electronics engineering and telecommunications engineering technology—and nearly two decades of telecom experience—Chris has been instrumental in the evolution of CallView software, bringing Dial 800 to the forefront of call routing and tracking technology.

Eddie Treizman: Director of Operations

With a mastery of advanced Enterprise 2.0 business systems, Eddie continues to improve the high levels of productivity and efficacy in the operations and overall management of Dial 800. Eddie offers a rich variety of experience in project management and logistics, developed across the banking, manufacturing, and telecommunications industries. This background has been instrumental in the implementation of processes and procedures to automate Dial800—as well as the functional design of CallView360°—enhancing the user experience of Dial 800 customers. Eddie’s focus is envisioning solutions that create value: shepherding project concepts into productive realities.

Sandy Roessler: Director of Concierge

Sandy supervises client relations at Dial 800, developing skillful and timely business solutions crafted specifically to each unique situation. She has enjoyed more than ten years in client relations management from both the client and agency perspectives. Sandy’s experience includes serving Fortune 500 clients within the telecommunications, health care and technology industries. With an academic background in both communications and advertising, Sandy is especially equipped to meet the challenges specific to marketing. She’s dedicated to the efficient maintenance of accounts, with a focus on data analysis in the anticipation and interpretation of clients’ needs.