We love them. They love us.

I wanted to tell you again how much I appreciated your bringing yesterday's TFN issue to my attention. You took the initiative to contact me before following my instructions and connecting the TFN - which definitely would have lead to problems down the road. It is another example of how pleased I am with your level of service and attention to detail.

We have been working with Dial800 for the last few years and one thing has always remained constant - they treat us like partners and not like customers. Sandy, Daryl, and James are absolutely amazing to work with and truly have our best interest at heart. I just got back from a visit with them and, within minutes, they figured out how to save my business tens of thousands of dollars a year without yielding Dial800 a dollar more in revenue. I can truly say that I've never had an experience like that with a service provider. . . EVER.

Hello Dial 800 Team! I just called 1-855-NO-BRUJA and everything works perfectly. I also want to give you all a big THANK YOU for all your help! We were working with a deadline and things were hectic on our end but thanks to you all everything worked out great! Thank you all so much for your professionalism and attention to detail! I wish you all continued success!

Dial800's call routing platform is built on the premise that call centers are comprised of people, not merely mathematical calculus. Many of their competitors try to micromanage telemarketers based solely on statistics that may not translate into the real world of human operators. In contrast, Dial800 helps marketers and their call centers maximize the performance of the people fielding the calls.

Over the past few years, Dial 800 has been a true partner to Home Franchise Concepts, servicing hundreds of our Budget Blinds and Tailored Living franchisees. Dial 800's ability to reliably provide complex routing that encompasses hundreds of toll-free numbers has helped our business flourish. We can always count on fast, friendly service from their concierge and telecom teams!

I just wanted to take a minute to thank you for helping us through the process of integration with Dial800. Your patience and technical support went way above and beyond the expectation we had. As a result we were able to quickly get on your platform which has impacted our bottom line very positively. Thanks again.

I cannot even begin to thank you enough for everything that you’ve done for us over the last 30 days. We had a major project switching over 60,000 customers with about 2 weeks notice. We knew that our schedules would be more than full with hiring, planning, and executing - but one thing that I knew I wouldn’t have to worry about was our telephone system. Dial800 handled massive call volume and complex call routing seamlessly. We were able to route calls between 3 different call centers with different staffing levels and different call types by simply clicking through an interface. Kind of a funny and true story: I told my wife at the start of the project that I wouldn’t see her much because we would be so busy. We were all working 14 hour days, 7 days a week – tiring to say the least. She knew how stressed I was and suggested I take a day off and we drive to Malibu for lunch. I’m sure we’ve all been in that situation where we know we need a break for our sanity, but still need to be accessible for emergencies. With Dial800 it wasn’t a problem at all. I’m sitting at lunch on the beach and I get the call that we are going to get a major partner with a massive call surge if I can get something setup within 30 minutes. I hop on my phone browser, login to Dial800, create a new number, setup a routing profile, place a test call and I’m done! Honestly – 10 minutes tops and I’m back at the table enjoying my lunch. Dial800 had everything I needed to make me look like a hero while I had my feet in the sand! AMAZING! Anything our providers asked for, I knew I could say with confidence that it could be done. Daryl came up with some very creative ideas, helped find alternate solutions to our problems, and actually saved us money in the process. I find that exceptional, especially considering the fact that I would constantly call him with fire drills and off the wall requests. He handled everything effortlessly, made himself available on weekends, set realistic timelines and still had the ability to get things done early! I’m envious of your team and your abilities – we couldn’t have done any of this without you guys! Because of you, we were able to make over a million dollars in less than 30 days and our providers had no idea that it was all of your hard work and all of your systems. Of course, I took all the praise – but we all know who really deserves the credit. Even now that the project is over, we’re still using Dial800. Everything is so easy, it’s almost ridiculous. THANK YOU THANK YOU THANK YOU!

I love the reporting platform for dial800 (Call View). It is great to be able to run queries based on different parameters and be able to export for graphing purposes, pivot tables, etc. It is a wonderful tool and I am looking forward to their newest release. Scott Richards and his team have done a great job providing excellent service to my company since the day we started. I would recommend them to anyone without hesitation. It is amazing when you know that my concierge will be there for whatever Telco needs I am faced with. I love working with Eden – she truly exemplifies the concept of a Concierge!

The Hispanic market continues to be a relatively new area of interest for direct response marketers. We interconnected with Dial 800's call routing and reporting solution, and found the experience to be top-notch. Pre-sales set up was clear, well-planned, and the most organized of any we've seen in this space, in contrast to many of their competitors. Dial 800's team was easy to work with, professional, courteous, and most importantly, worked with us, rather than against us like the other players do in this space, to ensure a seamless operation. I would recommend Dial 800 as head and shoulders above the competition.

During the 14 years we have been clients of Dial800, they have been instantly responsive and thoroughly professional in all areas of our corporate, telephonic requirements. Prompt service is definitely the name of the game in our business, and Dial800 certainly delivers.

I want to thank you for your care and attention in getting our toll-free 800 numbers set up, tested and fully operational. We are extremely pleased with Dial800, and your help in particular. I'm delighted to tell you that our call volume has increased and call handling is much improved in a very short time since switching to Dial800. Inbound calls are a critical component to the success of our marketing program so it's vital that our calls are routed properly and reliably. Your prompt attention to our needs and excellent suggestions to improve our telecommunications systems has benefited both Sun Telemedia and our client's business as well! Please feel free to use me as a reference. I would be delighted to recommend Dial800 to anyone looking to expand or improve their inbound toll-free services. Your knowledge, prompt attention to our needs and professional attitude has made the switch to Dial800 an excellent decision.