Anyway you look at it, Dial800 is a people company. Whether it’s industry renowned customer service, or our company go-kart adventures, our people make the difference.
Scott has been the CEO of Dial800 since 1996. He is an expert in the use of numerically memorable and vanity toll-free numbers and how they work more effectively in tandem with consumers' short-term memory, to generate significant increases in response. Scott is a sought after industry speaker and author, and holds a BS in Marketing from Cal State University, Northridge.
As COO James is not only the engineer of Dial800's business strategy and internal operations, he is also accountable for sales, marketing, technology and overall product direction. He is an expert at creating, building, and managing businesses, projects and teams, and leverages over two decades of experience ranging from small startups to national consultancies to international endeavors.
Chris ensures the function of all the infrastructure and hardware of Dial800's telecom. In addition to maintaining the company's current intelligent routing services, Chris also handles custom routing requests to meet the specific needs of clients. Nearly two decades of telecom and engineering experience have served him well as a key architect in the refinement of CallView360° software.
With a mastery of advanced Enterprise 2.0 business systems, Eddie continues to improve the high levels of productivity and efficacy in the operations of Dial800. Eddie has rich and varied experience in project management and logistics, developed across the banking, manufacturing, and telecommunications industries. This background has been vital to enhancing the user experience of Dial800 customers.
At Dial800, Christopher is responsible for maintaining all of the technology aspects of Dial800's SaaS offerings, as well as creating forward strategy for new software products and services. For over 20 years he has created technology solutions and managed teams with experience ranging from mainframe OS programming, web-based applications, business analysis/requirements gathering, and project/team management for Fortune 500 clients.
Sandy supervises client relations at Dial800, developing proactive and relevant business solutions crafted specifically to each unique situation. With a background in client-relations and marketing, she is uniquely equipped to leverage the Dial800 tool set to meet the needs of clients, with a particular focus on data analysis.