News & Events

Help You Analyze Marketing & Understand Customers

You’ve got a memorable phone number, customers are calling, and you’re ready to grow your business – now what? If you aren’t tracking all your inbound and outbound calls to analyze the data, you are leaving behind valuable customer and marketing information. Key Benefits of Call Tracking A customer can call your business for a […]

Quick, think of a toll-free number. How does it start? We thought so. Because 1-800 was the only prefix for the first 26 years after toll-free numbers were established, it’s by far the most memorable. That’s why 1-800 numbers are still so much more popular than the newer alternatives (888, 877, 866, 855, 844, or […]

The Dial800 team has put our 30+ years of experience in phone systems, call tracking, call routing, communications management, and more to work for you by bundling our most in-demand features into new Call Tracking Plans. Basic Call Tracking Plan The Basic Call Tracking Plan is designed for smaller businesses who want a simple plan […]

As part of Dial800’s Speech Analytics features, you can record inbound and outbound phone calls and create written transcripts of calls. But if your customers disclose sensitive information on those calls, how are you protecting them? What is PII Redaction? PII (Personally Identifiable Information) Redaction is the process of removing a caller’s sensitive information from your call recordings and transcripts […]

If your company is implementing an inbound call marketing strategy, your sales reps are doubtlessly reaping the rewards of those viable leads. In the U.S., inside sales revenues are growing 300 percent faster than outside revenues, and inside sales forces grew from 800,000 to more than 2 million people between 2009 and 2015 alone. 41.2% of sales reps […]

So you’ve launched a sound social media campaign, and now you’re seeking more traction in terms of the number of people viewing your content. Going the extra mile to make your posts both compelling and easy to share can be crucial if you want your campaign to work at full capacity. And while some techniques […]

The Dial800 team is excited to attend PDMI East Virtual on March 9th and 10th!   PDMI (Performance-Driven Marketing Institute) is hosting their second virtual event with sessions including data privacy, building your brand performance, and more. The “Attribution in the Age of Data” session will be especially insightful – we are always looking for ways to help our clients best utilize their data and resources.  As […]

Have you heard of the newest social media platform, Clubhouse? Currently limited to celebrities, influencers, and industry leaders including Drake, Oprah, and Elon Musk, Clubhouse has started to expand its user base via invitation only and your customers may be waiting to connect. What is Clubhouse? Clubhouse is an invite-only platform for connecting via voice […]

Inbound call leads are second best only to in-person interactions.  Since customers contacting you by phone have no visual, you may assume your inbound sales reps could be slouched in recliners, scowling and leafing through the tabloids while chatting with customers, and still score high in sales. Especially now with many of us working remotely […]

Toll-free 800 numbers can help companies establish their brand, supercharge their marketing campaigns and stand out from the competition, but finding the right number for your business can be challenging. Luckily, the high demand for available 800 numbers led the Federal Communications Commission to establish additional toll-free prefixes, expanding the pool of options and leveling […]