Showing all entries with the ‘IVR’ tag.
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Telephony Specialist Matthew Luke Joins Dial800
August 28, 2011
Telephony specialist Matthew Luke has joined Dial800 in the role of Business Development Manager. Read More →
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Top Ten Telemarketing Tips to Strengthen Your Direct Marketing Campaign
October 6, 2010
Here are ten key insights you can use to strengthen your direct marketing campaign culled from the recent 2010 ERA D2C Convention panel, “Best Practices in Telemarketing.” Dial 800 CEO Scott Richards had the pleasure of moderating the panel of esteemed industry leaders. # Tip Rational 1 Use Live Operators before IVR Direct Response campaigns [...]
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Smart Call Tracking Gets Rid of “White Noise”
June 10, 2010
Smart call tracking software can help marketers separate truth from fiction when it comes to inbound calls. Here’s a case in point: a national advertiser for a very successful entertainment franchise had an extraordinary percentage of incomplete calls. By conducting an analysis of the calls using call tracking software, an account manager identified that over [...]