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COVID-19 Update: Message of support and collaboration from Dial800

COVID-19 Update: Message of support and collaboration from Dial800

 

To our valued clients,

During this unprecedented time of managing the coronavirus in our communities, we want to make you aware of Dial800’s commitment to providing ongoing service and support on your accounts.

    • Dial800 owns and operates our own telephony network as an Interexchange carrier.  All services are working as usual. 
    • We’ve gone through a remote transition for our offices located in Los Angeles, Seattle, and New Jersey. Everyone is equipped with full capabilities to provide continued and reliable support to assist you.
      • We are here to help. Dial800 is available to help you with any of your number, routing or call management needs.  Some of the services that we’re currently assisting clients with:
        • Changing call routing 
        • Updating Greetings
        • Setting up Interactive voice response

Everyone is going through this, more than anything we want you to know we’re here and available. Give us a call at 1-800-342-5800 or submit a support ticket via: CustomerCare@Dial800.com.

Sincerely,

The Dial800 Team

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