Hold the phone: Maximizing mobile traffic to your website

News & Events

Read recent news, updates, and articles from Dial800.

Call Recording, top 5 reasons

Top 5 Reasons to use Call Recording for your Business

  In part two of our video series with The DSM Group, our Director of Business Development, Chaz Garrity, talks about the importance of call recording and the ways your business can leverage it. Check out these top 5 ways to use Call Recording to boost your business!  1. Effective Training Whether you are training […]

Importance of Flexible IVR Solutions, time of crisis

The Importance of Flexible IVR Solutions in Times of Crisis

The coronavirus outbreak has had a profound effect on nearly every facet of modern business, from sales and marketing to customer service and beyond. At the start of 2020, few would have predicted the global economy would experience such a downturn, and many were unprepared when the World Health Organization classified COVID-19 as a pandemic […]

20 Phone Call Tracking Data Points to Help You Make Better Marketing Decision

20 Phone Call Tracking Data Points to Help You Make Better Marketing Decisions

Dial800 offers hundreds of data points with Call Tracking and Voice Analytics.  Recently, Director of Business Development, Chaz Garrity, met with one of Dial800’s agency partners, The DSM Group to discuss the importance of call tracking in marketing today.  Chaz and DSM’s Director of Strategy, Dan Enrico, recorded the video interview, covering points of ‘Why […]

Dial800 outbound call tracking

Dial800 Releases their Newest Feature: Outbound Call Tracking

Dial800 becomes the first provider to offer Inbound and Outbound Call Tracking of this kind, giving customers the ability to track, route, and analyze all of their calls.  LOS ANGELES (PRWEB) July 21, 2020 Dial800, a leading provider of call tracking and voice analytics solutions, announced today the release of their newest feature, Outbound Call […]

Dial800 Releases their Newest Outbound call tracking feature

4 technology tools your agency needs to better manage projects

Technology has no doubt become an agency’s best asset for managing projects across departments and industries. Internally, agencies rely on the best project management tools to share work and keep track of progress and deadlines. But today, agencies also need to consider how their clients can interact with their systems to see updates and request […]

Quick Call Tracking Tips for your Agency to increase marketing ROI

Quick Call Tracking Tips for your Agency to increase marketing ROI

Information about callers can be used to inform a company’s marketing and product strategy in numerous ways. Just like internet-based analytics and tracking, phones can give your organization the leg up it needs to excel – certain practices can help you get the most out of call tracking for your business. Making use of robust […]

Dial800’s Chaz Garrity

Dial800’s Chaz Garrity Recognized as Jersey’s Best 40 Under 40

  Dial800’s Director of Business Development, Chaz Garrity, has been selected by NJ Ad Club as one of the Top Marketing & Communications Professionals Under 40. This distinction is for individuals who have had a substantial impact in the our industry before they’ve reached the age of 40. “I really enjoy being part of the […]

Dial800 is heading to PDMI’s first ever Virtual Summit

Dial800 is heading to PDMI’s first ever Virtual Summit next week!

We just registered for PDMI’s first ever Virtual Summit next week! Looking forward to two days of educational webinars put on by industry leaders. As both a long-term partner to the performance marketing industry and a founding member of PDMI, we are pleased that they are putting together this virtual event to connect with peers, […]

Caller’s Experience Matters

Your Caller’s Experience Matters…

Managing today’s economic climate has business owners realizing the importance of how they interact with their market. As 2020 rolls into summer, brands will be revisiting their strategy for landing great clients. Consumers will always seek out the problem solvers over product pitchers and want that personal touch. Since there is nothing more personal than […]

Optimize Your Business with Today’s Tech

It’s 2020… Optimize Your Business with Today’s Tech!

Is your brand leveraging the tech-tools available to measure business metrics? If not, you are behind the better-informed competition. Today, companies have unprecedented access to the statistics that could improve their performance. Unfortunately, many executives are stuck in their old-fashioned ways. There was a time they could “go with their gut” and ignore the stats, […]