Tag: Call Routing Services

Caller’s Experience Matters

Your Caller’s Experience Matters…

Managing today’s economic climate has business owners realizing the importance of how they interact with their market. As 2020 rolls into summer, brands will be revisiting their strategy for landing . . . CONTINUE READING

Best call-routing infrastructure allows multiple options

Best call-routing infrastructure allows multiple options

A couple of decades ago, the technology surrounding Dial800’s AccuRoute® call-routing system might have been hard to fathom for those outside the IT industry. The call-routing engines of old were originally . . . CONTINUE READING

routing

About routing: The right call to the right salesman

Think back to the dark ages of call routing, when you had no way of knowing who was on the other end when your phone rang. Fast-forward to the intelligence . . . CONTINUE READING

Call Routing Services

How Call Routing Services Can Be the Best Relief in an Emergency

Emergencies happen. This is a part of life and business. Some emergencies can even be debilitating, if you aren’t prepared. However, it’s not always what the emergency is or its . . . CONTINUE READING