The Importance of Flexible IVR Solutions in Times of Crisis
The coronavirus outbreak has had a profound effect on nearly every facet of modern business, from sales and marketing to customer service and beyond. At the start of 2020, few . . . CONTINUE READING
COVID-19 Update: Message of support and collaboration from Dial800
To our valued clients, During this unprecedented time of managing the coronavirus in our communities, we want to make you aware of Dial800’s commitment to providing ongoing service and . . . CONTINUE READING
The best tools to improve communication with customers
With the sheer number of communication channels available to reach consumers it can be difficult to determine which is the most effective in generating sales. What is perceived as excellent . . . CONTINUE READING
Listen up: are you listening to what your clients are saying?
A simple truth: If you want to succeed in business, you must listen carefully to what customers really want. The problem is that many people apparently overestimate their listening skills. . . . CONTINUE READING
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