Rapid Recall® Number Features
RapidRecall® Toll Free Numbers
Memorable Toll Free Numbers
Vanity & Hybrid Numbers
Every Prefix Available
Local Tracking Numbers
Largest True 800 Number Inventory
Call Details
Caller Demographics
Customizable Tagging
Customizable Alerts
Automated Reporting
Exportable Data
100+ Pre-Programmed KPI’s
Open API Framework
Call Recording
Keyword Tagging
Sentiment Rating
PII Redaction
Transcription
Call Scoring
One Screen Routing Management
Unlimited Routing Rules
Unlimited Routing Profiles
Geo-Location Routing
Time of Day Scheduled Routing
Agent Availability Routing
Call Distribution Groups
Agent Queues
Threshold, Spike & Overflow Management
Open API Framework
Business Phone Services Features
SIP Trunking Service
Business Text Messaging