With many continuing and adult education programs managing geographically dispersed campuses, it is imperative that prospective students reach the right consultant who can meet their needs. For that reason, many of the leading institutions depend upon Dial800 to:
- Intelligently route calls to educational consultants with the right knowledge that are located at the appropriate campus
- Leverage IVR and call recording capabilities to capture leads during non-business hours
- Increase response through the use of toll-free numbers that are easy for prospective students to recall
Financial Advice Agency
Use automated alerts anytime calls go unanswered so that they can divert calls to another group, ensuring no calls are dropped.