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Clients

At Dial800, every client is a valued partner and our priority is creating customer success by providing above-and-beyond, stand-apart-from-the-rest customer service

Dial800 Customer Testimonials

Dial800 reviews

Their platform is extremely intuitive, the amount of data is excellent, and their employees are also top notch.

Nick Naylor, Co-Owner, Hearing Assist
Inbound Prospect

The recent changes Dial800 helped us make with our call routing is a game-changer. We’re now able to qualify inbound callers through automated IVR menus which has immediately reduced call center costs.

Scott Couto, CEO, Inbound Prospect
Dial800 Reviews

Over the past few years, Dial800 has been a true partner to Home Franchise Concepts, servicing hundreds of our Budget Blinds and Tailored Living featuring Premier Garage franchisees. Dial800’s ability to reliably provide complex routing that encompasses hundreds of toll-free numbers has helped our business flourish. We can always count on fast, friendly service from their concierge and telecom teams!

Faisal Khan, CIO, Budget Blinds
Dial800 Review

Dial800 consistently and professionally over-delivers to our franchise network each year!

Rob, President, 1-800 Water Damage
NetTheorem

After testing Dial800 initially with a smaller account, we quickly moved on to implement Dial800 with a much larger client. To be able to have access to all of this data truly helps drive our marketing campaign decisions.

I love the interface; the UI and reporting are awesome.

Dial800’s support is extremely responsive. Whenever we have account questions or requests they’re addressed very quickly and they are always available to help quickly facilitate changes.

Eric Leimkuhler, Managing Partner, NetTheorem
door-mart-garage-doors

We used to have multiple call tracking and analytics vendors. Wquickly realized Dial800 offered everything we needed and more.

Joshua Simington, Administrator , Door-Mart Garage Doors
DX-Media-Direct

Best in class call tracking experience. I’ve been with Dial800 for 10 years, they provide excellent service, and are responsive to input. I’ve tried other call tracking companies and Dial800 is by far the best.

Buddy Vaughn, Managing Partner , DX Media Direct

Client Use Cases

Health Services

Hearing Assist

Uses bulk tracking phone numbers to measure marketing campaigns. Integrates using RoundTrip® to connect sales data with call tracking.

Marketing Agency

Inbound Prospect

Routes clients to different call centers based on specified caller criteria using advanced call routing rules and CRM integrations.

Consumer Blinds

Budget Blinds

Uses advanced call routing to connect callers to the right stores and prevent call loss. Uses hundreds of memorable toll free numbers to increase call volume.

Restoration

1-800 Water Damage

Uses advanced call routing rules in AccuRoute® to create custom routing profiles that connect clients to the right franchise stores and brands.

Direct Mail Agency

NetTheorem

Use remote decision routing to check matching contact within CRM system to instantly route the caller to the agent assigned to their matching promotion.

Home Services

Door-Mart Garage Doors

Uses local tracking phone numbers on regional landing pages & the ability to switch between different outbound phone numbers to serve customers across the state.

Ad Agency

DX Media Direct

Uses tracking phone numbers to measure client marketing campaigns and evaluate ROI. Easily manages client sub accounts, including usernames and passwords, and creates custom reports.

Marketing & Communication Software

Dial800 Advertising

Uses DNI to identify top converting paid search ads, landing pages, and keywords to focus marketing spend on the campaigns that generate the most calls.

Mail Marketing

Data Magic Systems

Uses KPI dashboards to see key data points including campaigns, call volume, minutes per call, and more.

Financial Advice Agency

Wealth Education Group LLC

Use automated alerts anytime calls go unanswered so that they can divert calls to another group, ensuring no calls are dropped.