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Clients

At Dial800, every client is a valued partner and our priority is creating customer success by providing above-and-beyond, stand-apart-from-the-rest customer service

Dial800 Customer Testimonials

There’s never a time when Account Managers and support agents aren’t available – there’s always someone there when I need them, no matter what. The high level of service separates Dial800 from everyone else.

Mike Danbury, VP of Operations & Partnerships , OpenJar Concepts

“If a client is looking to embark on performance-based direct response marketing, Dial800 should definitely be in the mix.”

Lauren Sahalon, VP of Special Projects, Snow Joe

Dial800’s routing systems have allowed us to improve the consumer order experience and aggregate campaign and call center data to identify and understand performance trends.

Leveraging the campaign-level data from Dial800’s platform provides another view into who we are reaching and how effective our campaigns are across different geographies.

Jordan Appel, Brand Manager , Cubii

With the essential tracking numbers, call routing, and caller data Dial800 provides, G4 will continue to deliver powerful campaign results and higher profits for our clients.

Paul Yeafoli, Advertising Media Consultant , G4 Media
DX-Media-Direct

Best in class call tracking experience. I’ve been with Dial800 for 10 years, they provide excellent service, and are responsive to input. I’ve tried other call tracking companies and Dial800 is by far the best.

Buddy Vaughn, Managing Partner , DX Media Direct
door-mart-garage-doors

We used to have multiple call tracking and analytics vendors. Wquickly realized Dial800 offered everything we needed and more.

Joshua Simington, Administrator , Door-Mart Garage Doors
Dial800 reviews

Their platform is extremely intuitive, the amount of data is excellent, and their employees are also top notch.

Nick Naylor, Co-Owner, Hearing Assist
Inbound Prospect

The recent changes Dial800 helped us make with our call routing is a game-changer. We’re now able to qualify inbound callers through automated IVR menus which has immediately reduced call center costs.

Scott Couto, CEO, Inbound Prospect
NetTheorem

After testing Dial800 initially with a smaller account, we quickly moved on to implement Dial800 with a much larger client. To be able to have access to all of this data truly helps drive our marketing campaign decisions.

I love the interface; the UI and reporting are awesome.

Dial800’s support is extremely responsive. Whenever we have account questions or requests they’re addressed very quickly and they are always available to help quickly facilitate changes.

Eric Leimkuhler, Managing Partner, NetTheorem
Dial800 Review

Dial800 consistently and professionally over-delivers to our franchise network each year!

Rob, President, 1-800 Water Damage
DX-Media-Direct
door-mart-garage-doors
Dial800 reviews
Inbound Prospect
NetTheorem
Dial800 Review

Client Use Cases

Legal Media & Ad Agency

OpenJar Concepts

Uses call routing and number tags in legal ad campaigns to manage complex routing groups for sub accounts; integrates call data to verify monthly used minutes.

Direct-to-consumer home & lawn products

Snow Joe

Centralized tracking, number management & call routing for better campaign performance.

Health & Wellness Retail Product

Cubii

Uses call tracking and routing profiles to increase the effectiveness and performance of direct response marketing campaigns.

Automotive Marketing Agency

G4 Media

Uses call tracking and dedicated tracking numbers to measure client marketing campaigns, driving better response rates & higher ROI.

Ad Agency

DX Media Direct

Uses tracking phone numbers to measure client marketing campaigns and evaluate ROI. Easily manages client sub accounts, including usernames and passwords, and creates custom reports.

Home Services

Door-Mart Garage Doors

Uses local tracking phone numbers on regional landing pages & the ability to switch between different outbound phone numbers to serve customers across the state.

Health Services

Hearing Assist

Uses bulk tracking phone numbers to measure marketing campaigns. Integrates using RoundTrip® to connect sales data with call tracking.

Marketing Agency

Inbound Prospect

Routes clients to different call centers based on specified caller criteria using advanced call routing rules and CRM integrations.

Direct Mail Agency

NetTheorem

Use remote decision routing to check matching contact within CRM system to instantly route the caller to the agent assigned to their matching promotion.

Restoration

1-800 Water Damage

Uses advanced call routing rules in AccuRoute® to create custom routing profiles that connect clients to the right franchise stores and brands.