There’s never a time when Account Managers and support agents aren’t available – there’s always someone there when I need them, no matter what. The high level of service separates Dial800 from everyone else.Mike Danbury, VP of Operations & Partnerships , OpenJar Concepts
“If a client is looking to embark on performance-based direct response marketing, Dial800 should definitely be in the mix.”Lauren Sahalon, VP of Special Projects, Snow Joe
Dial800’s routing systems have allowed us to improve the consumer order experience and aggregate campaign and call center data to identify and understand performance trends.
Leveraging the campaign-level data from Dial800’s platform provides another view into who we are reaching and how effective our campaigns are across different geographies.Jordan Appel, Brand Manager , Cubii
With the essential tracking numbers, call routing, and caller data Dial800 provides, G4 will continue to deliver powerful campaign results and higher profits for our clients.Paul Yeafoli, Advertising Media Consultant , G4 Media
Best in class call tracking experience. I’ve been with Dial800 for 10 years, they provide excellent service, and are responsive to input. I’ve tried other call tracking companies and Dial800 is by far the best.Buddy Vaughn, Managing Partner , DX Media Direct
We used to have multiple call tracking and analytics vendors. We quickly realized Dial800 offered everything we needed and more.Joshua Simington, Administrator , Door-Mart Garage Doors
Their platform is extremely intuitive, the amount of data is excellent, and their employees are also top notch.Nick Naylor, Co-Owner, Hearing Assist
The recent changes Dial800 helped us make with our call routing is a game-changer. We’re now able to qualify inbound callers through automated IVR menus which has immediately reduced call center costs.Scott Couto, CEO, Inbound Prospect
After testing Dial800 initially with a smaller account, we quickly moved on to implement Dial800 with a much larger client. To be able to have access to all of this data truly helps drive our marketing campaign decisions.
I love the interface; the UI and reporting are awesome.
Dial800’s support is extremely responsive. Whenever we have account questions or requests they’re addressed very quickly and they are always available to help quickly facilitate changes.Eric Leimkuhler, Managing Partner, NetTheorem
Dial800 consistently and professionally over-delivers to our franchise network each year!Rob, President, 1-800 Water Damage
Client Use Cases
Media & Ad AgencyOpenJar Concepts
Uses call routing and number tags to manage complex routing groups for sub accounts; integrates call data to verify monthly used minutes.
Direct-to-consumer home & lawn productsSnow Joe
Centralized tracking, number management & call routing for better campaign performance.
Health & Wellness Retail ProductCubii
Uses call tracking and routing profiles to increase the effectiveness and performance of direct response marketing campaigns.
Automotive Marketing AgencyG4 Media
Uses call tracking and dedicated tracking numbers to measure client marketing campaigns, driving better response rates & higher ROI.
Ad AgencyDX Media Direct
Uses tracking phone numbers to measure client marketing campaigns and evaluate ROI. Easily manages client sub accounts, including usernames and passwords, and creates custom reports.
Home ServicesDoor-Mart Garage Doors
Uses local tracking phone numbers on regional landing pages & the ability to switch between different outbound phone numbers to serve customers across the state.
Health ServicesHearing Assist
Uses bulk tracking phone numbers to measure marketing campaigns. Integrates using RoundTrip® to connect sales data with call tracking.
Marketing AgencyInbound Prospect
Routes clients to different call centers based on specified caller criteria using advanced call routing rules and CRM integrations.
Direct Mail AgencyNetTheorem
Use remote decision routing to check matching contact within CRM system to instantly route the caller to the agent assigned to their matching promotion.
Restoration1-800 Water Damage
Uses advanced call routing rules in AccuRoute® to create custom routing profiles that connect clients to the right franchise stores and brands.