call tracking analytics with callview360

Call Tracking Software

CallView360® gives you complete conversion tracking you need for your digital and direct response marketing.

Call Tracking with CallView360® Features & Benefits

CallView360® tracking and analytics software helps you easily track and report calls or texts to your business with hundreds of data points, AI-driven analytics, and customized reporting.

Achieve instant insights and easily calculate ROI with highly customized reports. Use customer behavior data to understand who your customers are, which marketing campaigns are working, and understand the value of every inbound call and text.

Ask us today about instant marketing attribution alongside your inbound calls and texts.

Benefits of Call Tracking Software

With CallView360®, you can track and analyze calls to make informed data-driven sales and marketing decisions.

Know where your leads originate from and monitor how they are being managed.

  • Track Calls to Their Source

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    Do you know where your calls are coming from? With dynamic tracking numbers you can insert into your website, landing pages, online and print ads, and more, CallView360® can track calls to their source and help you identify and report where they come from.

    Many Dial800 clients use this to separate calls driven by their website, specific types of landing pages, PPC ads on Google and Bing, print advertising, direct response marketing, and even social media paid advertising.

  • Gain Customer Insights

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    Gain an instant understanding of your customer’s emotions, attitudes, and buying behavior with our AI-driven analytics.

    With tools including speech analytics, call scoring, and caller sentiment rating, Dial800 helps you analyze your customer behavior and high-level caller patterns. With voice tags you can use our AI tools to automatically monitor calls and alert you when specific keywords are spoken!

  • Measure Your Marketing ROI

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    Measuring the return on investment of calls and sales driven by your ad campaigns is the key to understanding marketing success. Easily gathering information and creating reports helps you quickly spot changes in lead generation and conversions, so that you can adjust campaigns and ad spend.

    Dial800’s openAPI framework, with multiple integration options, allow you to easily share call tracking data with your other programs including CRMs, sales programs, call center management software, and more. By integrating data you can create better detailed customer records with their call history, sales history, and more all in one place.

Health Services

Hearing Assist

Uses bulk tracking phone numbers to measure marketing campaigns. Integrates using RoundTrip® to connect sales data with call tracking.

Health & Wellness Retail Product

Cubii

Uses call tracking and routing profiles to increase the effectiveness and performance of direct response marketing campaigns.

Marketing Agency

Inbound Prospect

Routes clients to different call centers based on specified caller criteria using advanced call routing rules and CRM integrations.

Consumer Blinds

Budget Blinds

Uses advanced call routing to connect callers to the right stores and prevent call loss. Uses hundreds of memorable toll free numbers to increase call volume.

Restoration

1-800 Water Damage

Uses advanced call routing rules in AccuRoute® to create custom routing profiles that connect clients to the right franchise stores and brands.

Direct Mail Agency

NetTheorem

Use remote decision routing to check matching contact within CRM system to instantly route the caller to the agent assigned to their matching promotion.

Home Services

Door-Mart Garage Doors

Uses local tracking phone numbers on regional landing pages & the ability to switch between different outbound phone numbers to serve customers across the state.

Ad Agency

DX Media Direct

Uses tracking phone numbers to measure client marketing campaigns and evaluate ROI. Easily manages client sub accounts, including usernames and passwords, and creates custom reports.

Marketing & Communication Software

Dial800 Advertising

Uses DNI to identify top converting paid search ads, landing pages, and keywords to focus marketing spend on the campaigns that generate the most calls.

Mail Marketing

Uses KPI dashboards to see key data points including campaigns, call volume, minutes per call, and more.