Call Tracking Quick Start Guide
Navigating CallView360®
Topics
- Understanding Your Call Tracking Options 3 Articles
- Using Dynamic Number Insertion (DNI) 8 Articles
- Adding Tags for Data Attribution 2 Articles
- Creating Your Custom Reports in CallView360® 5 Articles
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Useful Terminologyexpand_more
CallView360® – Dial800’s call tracking software for analyzing hundreds of data points through built-in analytics features, custom KPI dashboards, and custom reports
DNIS – The dialed number that triggers the AccuRoute® call routing process
Filters – Filters help you view a smaller subset of your data for reporting or analysis by narrowing the data criteria
Transformations – An advanced option within CallView360® reports that allows you to manipulate the data
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CallView360® Call Trackingexpand_more21 Articles
- Understanding Your Call Tracking Options 3 Articles
- Using Dynamic Number Insertion (DNI) 8 Articles
- Adding Tags for Data Attribution 2 Articles
- Creating Your Custom Reports in CallView360® 5 Articles
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AI Analyticsexpand_more8 Articles
- Setting Up & Managing Your AI Analytics 4 Articles
- Reporting Options for AI Analytics 1 Article
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AccuRoute® Call Routingexpand_more19 Articles
- Setting Up Your Call Flows 7 Articles
- Key Routing Properties & Features 5 Articles
- How to Manage Your Call Queues 4 Articles
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Data Integrationsexpand_more19 Articles
- Using RoundTrip® Integrations 2 Articles
- Integrating Your Data with Real-Time Events 4 Articles
- Setting Up Your Google Integrations 4 Articles
- Setting Up Your HubSpot Integrations 3 Articles
- Setting Up Your Salesforce Integrations 2 Articles
- Setting Up Your Netsuite Integrations 1 Article
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BizCloud® Business Phone Servicesexpand_more17 Articles
- VoIP-Powered Business Phone Services 5 Articles
- Remote Access with BizCloud® TALK Softphone 2 Articles
- Stay Connected with BizCloud® MEET Virtual Meetings 3 Articles
- SIP Trunking Options for Business Phone Services 2 Articles
- Add Flexibility with Business Texting (SMS) 2 Articles
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RapidRecall® Toll Free Phone Numbersexpand_more5 Articles