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Useful Terminologyexpand_more
CRM – Customer Relationship Management, or a company’s way of managing relationships and interactions with customers or leads
Digital Marketing – Online marketing, instead of traditional print advertising or TV and radio ads, include pay per click, search ads, retargeting campaigns, social media, email marketing, and more
Integration – The process of pulling data from other programs into Dial800, or pushing Dial800 data into other programs
Netsuite – Cloud-based business software that can be used for ecommerce management, business finances and accounting, customer relationship management (CRM), and more
Open API Framework – An API (Application Programming Interface) is the set of requirements that control how one application communicates with another; our open API framework allows you to interface other programs
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CallView360® Call Trackingexpand_more21 Articles
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AI Analyticsexpand_more8 Articles
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AccuRoute® Call Routingexpand_more19 Articles
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Data Integrationsexpand_more20 Articles
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BizCloud® Business Phone Servicesexpand_more17 Articles
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RapidRecall® Toll Free Phone Numbersexpand_more5 Articles