Dial800 is the only platform that combines call tracking & attribution, AI conversation intelligence, AI voice agents, a full AI contact center, business phone, SMS, and a pay-per-call leads marketplace — one system, one call record.
Years in business
Calls tracked
Platform uptime
Twelve powerful capabilities in one platform — no bolt-on tools, no separate vendors, no data silos.
Intelligent virtual agents that answer calls, qualify leads, book appointments, and handle after-hours inquiries. Fully integrated with your analytics — every AI call is tracked and scored like a human call.
Learn moreAI-powered transcription, call summaries, sentiment analysis, and keyword tagging on every call. Automatically tag outcomes, detect buying intent, and surface the insights your team needs — without manual QA.
Learn moreLive transcription, AI-suggested answers, and auto-QA for your team — with the caller's marketing journey on every agent's screen.
Learn moreEmergent topics, sentiment, and early-warning trends discovered from your own calls.
Learn moreDefine custom questions — Dial800's AI reads every call transcript and automatically delivers structured answers. Automated call QA, lead scoring, and data extraction without manual review.
Learn moreDynamic number insertion, toll-free and vanity number inventory, and multi-touch attribution that proves which campaigns drive calls. Integrates with Google Ads, Analytics 4, and all major ad platforms.
Learn moreSell inbound calls to the highest bidder with real-time auctions and explainable routing.
Learn moreTwo-way conversational SMS with 10DLC and toll-free registration built in — plus keyword-level attribution and unified reporting across voice and messaging.
Learn moreFull business phone seats with voicemail, SMS, auto-attendant, and a softphone app — all with Dial800 analytics baked in. Replace your legacy phone system and get intelligence on every conversation.
Learn moreSelf-provisioned PSTN calling through Microsoft Teams with full call analytics. Your team keeps using Teams while you get attribution, transcription, and AI insights on every call.
Learn moreThe largest inventory of toll-free vanity numbers — true 800 numbers, repeaters, and word-spelling vanity numbers proven to increase direct response call rates by 30–50%.
Learn morePoint-and-click call flow builder with geographic routing, IVR menus, hunt groups, overflow management, and API integrations. No coding required.
Learn moreGet set up in minutes. Start seeing results on your very first call.
Assign unique tracking numbers to every campaign, channel, and landing page. Dynamic Number Insertion automatically swaps numbers for each visitor — you see exactly what drives the call.
VoiceInsights AI transcribes, tags, and scores every call in real time. Sentiment analysis, keyword detection, and AI summaries give your team actionable data without listening to a single recording.
AI Voice Agents and your AI-assisted contact center handle calls around the clock — qualifying leads, routing to the right agent, and capturing opportunities you'd otherwise miss. Every interaction feeds back into your analytics.
Turn conversations into revenue. Book the appointment, close the sale, or sell qualified inbound calls to the highest bidder in the Leads Marketplace — with every conversion attributed back to the campaign that drove it.
AI analytics included in every plan. No surprise add-ons. 14-day free trial on all self-serve tiers.
AI Voice Agent minutes: included with every plan — 100 on AI Receptionist & Essentials, 250 on Accelerate, 500 on Growth, 5,000 on Enterprise. Additional minutes: $0.20/min pay-as-you-go, $0.18/min for 2,500-min bundles, $0.15/min for 10,000-min bundles.
Stop losing calls to voicemail. Dial800's AI Voice Agents handle inbound calls with natural conversation — qualifying leads, answering questions, and booking appointments 24/7. And unlike standalone AI agent tools, every call is automatically tracked, transcribed, and analyzed in your Dial800 dashboard.
Every AI-handled call gets the same transcription, tagging, and attribution as human calls. No data silos.
Set up agents through a visual interface — define scripts, connect to your knowledge base, and deploy in minutes. No developers needed.
Built on proven telephony infrastructure with 99.99% uptime. Real calls deserve real reliability.
Never miss a lead again. AI agents answer calls outside business hours, qualify the caller, capture their information, and either book an appointment or escalate urgent requests — all while you sleep.
AI agents ask the right questions, score leads in real time, and route hot prospects directly to your sales team. Cold leads get a follow-up text. No more wasting reps' time on unqualified calls.
When your team is at capacity, AI agents seamlessly pick up the overflow. Callers get immediate attention instead of hold music, and your team gets back to them when they're free.
saved per call handled by AI instead of a human rep. At 2,000 calls/month, that's up to $30,000 in monthly savings.
Launch a fully configured AI team member in minutes — each template comes tuned for its role, ready to customize with your business details.
Qualifies inbound leads, answers product questions, and routes hot prospects straight to your closers.
Books, reschedules, and confirms appointments directly on your calendar — no back-and-forth.
Greets every caller, answers common questions, and transfers to the right person or department.
Walks callers through troubleshooting, opens tickets, and escalates complex issues to your team.
Handles order status, account questions, and service requests — around the clock, without hold music.
Five of 18 ready-to-launch agent templates — legal intake, healthcare, home services, restaurants, collections, and more.
See why businesses and agencies choose Dial800 over the competition — and stay for years.
"We switched from CallRail to Dial800 for the routing capabilities and stayed for the AI. VoiceInsights saves our team 20+ hours a week on call QA across our client accounts. The sub-account management is exactly what agencies need."
"We were losing 30% of after-hours calls to voicemail. Since deploying Dial800's AI Voice Agents, we capture every single one. The agent qualifies the lead, books the appointment, and we wake up to a full schedule. It's been transformative."
"HIPAA compliance was non-negotiable for our practice. Dial800 gave us the call tracking and AI analytics we needed with the security posture we required. The white-glove onboarding made the transition seamless — 25-year customer and counting."
Everything you need to know about Dial800's AI call analytics and voice agent platform.
Start your 14-day free trial today. No credit card required. Full access to AI analytics, call tracking, and voice agents.