Call Tracking Phone Records
Easily see all your key call tracking information with Dial800’s call tracking phone records! We collect hundreds of data points to give you an unprecedented understanding of your customers and their interactions with your company.
See Your Data with Call Tracking Phone Records
Live Calls View in CallView360®expand_more
The Calls screen when you first log into CallView360 shows your calls with a wide range of filters to find the data you need. By default, it shows calls that day, but you can set a specific date and choose from five other filter options. The Calls screen pulls in 18 additional data points for each call including date and time, location, duration, call mood, associated sales, and more.
The Callers screen in CallView360 makes it easy to see the most important caller information for your calls in one spot. Data points include caller name, caller ANI, number of calls they’ve made, caller profile with any demographic details you’ve added to their record, notes you’ve made on their profile, and more.
Call Tracking Text Recordsexpand_more
Your key data points aren’t limited to just phone records – numbers you text will collect tracking data too! Get all the important information you already rely on for call records including text date and time, last activity, location, and more.