Easy. Reliable. Powerful.
Call tracking software does not need to be complicated to be powerful. CallView360° is completely designed from the ground up with the latest technology and allows you to quickly and easily customize your views and, more importantly, understand at a glance who’s responding to your campaigns.
- Track the entire sales cycle from the point a lead calls to the point of sale.
- Determine ROI on your advertising campaigns with our Campaigns feature, which provides accurate calculations of your cost per call and cost per lead.
- Streamlined dashboard to give you the most important call metrics right when you login.
- Get a window into the sales process with high quality call recordings.
- Integrate your call center sales analytics with RoundTrip™.
- Exclusive demographic information lets you track the types of customers your ads bring.
- Our massive database of tracking numbers allows you to choose which number to use in each campaign.
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Easy
Tracking your advertising has never been simpler. You will be assigned local or toll free tracking numbers to use in your advertising. Each ad gets a different number allowing you to associate calls with campaigns. Most importantly, our analytics dashboard allows you to instantly and easily monitor your response.
Intuitive
Not all call tracking companies are created equal. Dial800 delivers an intuitive interface that is built for professionals while being easy enough for those just getting started. Get the powerful features you’d expect from an enterprise call tracking tool without the headache of one.
Knowledge at Your Fingertips
Find the data you need to drill down and analyze your response without parsing through hundreds of call records or exporting the data to excel. Our filters were chosen for marketers by marketers.
Stay Proactive with Alerts
Alerts automatically inform you anytime a call occurs that match specific criteria. Any of your searches can be turned into an alert. Whether it’s monitoring calls that aren’t getting answered or monitoring when a specific prospect calls in alerts keep you proactive.
Reliable
The CallView360 reporting platform is built entirely from the latest technologies to ensure speed, accuracy and maintainability, however any reporting tool is only as good as it’s data. Fortunately, all of our call data is pure switch level, received from our Tier 1 carriers in real time and never filtered, ensuring 100% data integrity and zero call loss.
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Powerful
Tracking your advertising has never been more powerful. CallView360 has been completely redesigned from the ground up to allow you to analyze your data in hundreds of ways – whatever best works for you – all with the click of a mouse.
Demographics
Instantly know the quality of your leads. Our demographics feature enables you to understand the demographic that purchases so you can optimize for your target market. Get detailed demographics on each of your callers including information like age, gender, and income.
Call Analytics
With CallView360, you will see which campaigns are the most effective; trend multiple campaigns to get an instant graphic overview of your efforts; and ensure that customers are being answered properly and centers are staffed accordingly.
Number Tagging
Each number in your campaign may be tagged and managed for easy identification of medium, channel, creative, friendly/vanity naming, agency and offer. Once tagged, numers may be grouped for easy performance reporting by any of these specific groupings, allowing performance comparisons by channel, offer, creative, etc.
Call Recordings & Data
All call data is captured and easily displayed, including disposition, grouping, status, duration, revenue produced, etc. Calls may also be recorded for staff training, quality assurance or legal compliance, and notes may be captured on a call level.
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Reviews
Tracking your advertising has never been simpler. You will be assigned local or toll free tracking numbers to use in your advertising. Each ad gets a different number allowing you to associate calls with campaigns.
Reviews
Customers
Most Helpful Customer Reviews
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Business is growing faster since starting with Dial800
By: Matt Hedman , Owner, The Perfect Workout
We use Dial800 for not only our 800 and 888 numbers, but also local phone numbers that we can route and track. We can quickly and easily route all the different calls where we want, when we want, and their software allows us to pull up all of our detailed call data quickly and easily. Our business is growing faster since starting with Dial800 than it did before we discovered them, and their customer service is excellent as well.
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Three things really set Dial800 apart...
By: Lucio, Director of Operations, Mercury Media en espanol
Three things really set Dial800 apart:
1. Terrific customer service.
2. Consolidated data reporting
3. Ease of setup and integration.
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Great selection of numbers
By: Mary, Director of Media and Analysis, Jenny Craig
Jenny Craig selected Dial 800 because they had a great selection of numbers.
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By far the most friendly and cost efficient
By: Steve, President, WF Media Services
There are a lot of call monitoring companies out there, but Dial800 is by far the most user friendly and cost efficient one we've found.
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We will no longer route a campaign without RoundTrip
By: Marcelino, Vice President, Mercury Media en español
We will no longer route a campaign without RoundTrip from Dial800.
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We depend on Call View 360°
By: Robert, Director of Operations, System Forward America
We depend on CallView 360° to provide analysis of our marketing efforts. It's a pleasure to work with such a robust, flexible, and user-friendly system."
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Their system is Five Stars!
By: Chuck, Senior VP, G&K Management Co.
CallView360° permitted us to gauge the efficiency of our advertising and increase the effectiveness of our team. Their system is Five Stars!
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Dial800 consistently and professionally over-delivers...
By: Rob , President, 1-800-Water Damage
Dial800 consistently and professionally over-delivers to our franchise network each year!
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The most user friendly and cost efficient
By: Steve, President, WF Media Services
There are a lot of call monitoring companies out there, but Dial800 is by far the most user friendly and cost efficient one we've found.
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