Call Tracking & Analytics
Benefits of Call Tracking Analytics
With CallView360®, you can track and analyze calls to make informed data-driven sales and marketing decisions.
Know where your leads originate from and monitor how they are being managed! Call tracking and analytics makes it easy to see customer details, track how many calls and sales a specific promotion or ad has driven to your business, see which services customers are calling for the most often, and much more.
Track Calls to Their Sourceexpand_more
Easily identify what is driving the most business to your company with CallView360®. Determine the source of both offline and online generated calls for improved decision-marking about your marketing budget. Compile sales, customer and marketing data from your other programs with Dial800’s open integrations.
Gain Customer Insightsexpand_more
Gain an instant understanding of your customers’ emotions, attitudes and buying behavior with our AI-driven speech analytics, call scoring sentiment rating tool and more.
Measure Your Marketing ROIexpand_more
Understanding the marketing ROI is essential for any business. Dial800’s flexible integrations allow you to merge call data with 3rd party programs and quickly get an accurate ROI of all your digital and direct response advertising channels.