For more than 25 years, Dial800 has helped businesses make the phone their most valuable channel — first with memorable toll-free numbers, then with call tracking and analytics, and today with an AI platform that answers, analyzes, and acts on every conversation.
Dial800 began in the toll-free and vanity number business, building the largest US inventory of memorable toll-free numbers — the numbers advertisers put on billboards, radio spots, and TV campaigns because callers could actually remember them. When a number is that valuable, you quickly learn the next question every advertiser asks: which campaign made the phone ring?
Answering that question turned Dial800 into a call tracking and attribution company. Routing those calls intelligently turned us into a carrier-grade voice platform. And understanding what happens on those calls — who called, why, what they needed, and whether they got it — turned us into the AI call intelligence platform we are today.
Through every chapter, the mission hasn't changed: make every phone call worth more to the business that receives it.
The largest US inventory of memorable toll-free and vanity numbers for direct-response advertisers.
Tying every inbound call back to the campaign, ad, or web page that generated it.
Carrier-grade routing, business phone service, and Microsoft Teams calling on one platform.
AI Voice Agents that answer calls, plus AI analytics that transcribe, tag, and score every conversation.
Dial800 is a single platform where the phone channel starts, gets measured, and gets smarter: memorable numbers and call tracking to drive and attribute calls, intelligent routing and business phone service to connect them, and AI — both voice agents and conversation analytics — to answer, understand, and act on every one.
Know exactly which ad, keyword, or campaign made the phone ring — online and offline.
Conversational AI that answers calls 24/7, qualifies leads, books appointments, and escalates to humans.
Every call transcribed, tagged, summarized, and scored — sentiment, outcomes, and keywords included.
Route by schedule, geography, performance, or caller intent so every call reaches the right destination.
The largest US inventory of memorable toll-free and vanity numbers — where Dial800 began.
UCaaS seats and Microsoft Teams Direct Routing with full analytics on every call.
Plenty of platforms can route a phone call. Fewer answer theirs. These are the commitments behind every Dial800 account.
When you call Dial800, you reach a real person on a U.S.-based team that knows the platform — not a ticket queue. Support is a product feature here, and it has been for 25+ years.
From your first tracking number to your first AI Voice Agent, our team helps you configure, test, and launch. You're never handed a login and left to figure it out alone.
Published plans, published per-minute rates, and no surprise line items. You'll know what the platform costs before you ever talk to sales — and after, too.
Questions about the platform, your account, or how we handle your data? We answer our phones.
Sales: 800.700.1987
Support: 800-700-1987
International: +1 631 342 5800
General inquiries: info@dial800.com
Customer help: help@dial800.com
Full contact options are on our Contact page. To learn how we approach AI safety, privacy, and reliability, see Security & Trust.
Five billion calls taught us what makes the phone channel perform. Start a free trial and see what your calls have been trying to tell you.