HubSpot already tells the story of every click and email. Connect it to Dial800's AI Voice Agents and the phone channel joins that story: the AI finds the contact, pushes the lead, files the ticket, and logs the summary — automatically, on every call. And for your human team, the Dial800 contact-center console embeds right inside HubSpot with automatic call engagement write-back.
Five tools, each individually allow-listable per agent, that turn a HubSpot voice AI integration into working pipeline.
The agent matches the caller to a HubSpot contact by phone number (find_contact), so known contacts get a personal, informed greeting.
New callers become leads; returning callers get their record updated (create_or_update_lead). No duplicates, no manual entry, no leads lost to voicemail.
Support issues become HubSpot tickets (create_support_ticket) with a complete, structured description gathered during the conversation.
“Any news on my ticket?” gets answered on the spot (check_ticket_status) — day or night, without a callback.
Every AI-handled call ends with a summary on the timeline (log_call_summary), right next to the emails and form fills your team already tracks.
Beyond the AI tools, Dial800's contact-center console embeds inside HubSpot (CTI). Your team handles calls without leaving the CRM, and call engagements are created automatically.
A hypothetical call handled by an AI Voice Agent with the HubSpot connection. The caller gets answers and the CRM gets data — simultaneously.
The next morning, your marketing team sees the call on the same timeline as the ad click that drove it, and your sales team has a fresh, complete lead instead of a voicemail.
“I filled out your form last week and wanted to ask a few questions before I sign up.”
find_contact matches the number. “Welcome back — I can see your inquiry. What would you like to know?”
The agent answers questions and gathers timeline and budget, then updates the record with create_or_update_lead.
log_call_summary writes what was discussed. Sales picks up a warm, documented lead — not a cold list entry.
OAuth quick sign-in, per-tool control, and agent-by-agent assignment.
Sign in with your HubSpot account and grant access. No API keys to copy, no app to build — the authorization flow takes about a minute.
Enable exactly the tools each agent needs. A marketing line might get find_contact and create_or_update_lead; a support line gets the ticket tools.
Attach HubSpot to any AI Voice Agent you run — and layer the CTI console embed on top for your human team.
Your HubSpot credentials are stored with Dial800 and resolved server-side at our MCP gateway — they are never sent to the AI model. Read about Dial800 security →
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Connect with OAuth quick sign-in and let your AI Voice Agents keep the CRM current — call by call.