The phone rings hardest exactly when your team can least afford to answer it. Connect your restaurant's Resy account to Dial800's AI Voice Agents and every reservation call gets handled — live availability checked, tables booked, and upcoming reservations read back — while your staff stays on the floor. A Resy voice AI integration that works dinner service alongside you.
Three tools that cover the reservation calls restaurants actually get — each allow-listable per agent.
The AI queries live availability (check_reservation_availability) for the caller's date, time, and party size — and offers only tables that are really open.
The reservation lands on your Resy book (book_reservation) while the caller is still on the line — name, party size, and time confirmed out loud.
“Can you confirm my reservation for Saturday?” handled instantly (get_upcoming_reservations) — without pulling anyone off the host stand.
A hypothetical mid-service call. The exchange takes about a minute, the book gains a party of two, and nobody at the host stand even heard the phone ring.
Pair it with after-hours coverage and the book fills overnight, too — see the bigger picture on our restaurant solutions page.
“Any chance you have a table for two tonight around nine?”
check_reservation_availability finds an opening. “We can seat you at 9:15 — would that work?”
book_reservation writes it to the book under the caller's name. “You're confirmed for 9:15 — see you tonight.”
Another caller checks their weekend booking; get_upcoming_reservations reads it back without touching your staff's night.
Connect your restaurant's Resy account, choose the tools, and assign an agent.
Link your restaurant's Resy account in the Dial800 dashboard. Dial800 manages the connection from there.
Enable availability, booking, and reservation lookup per agent — or start with lookup only and add booking when you're ready.
Attach Resy to your main line, a peak-hours overflow agent, or an after-hours line — each agent gets its own tool set.
Your Resy credentials are stored with Dial800 and resolved server-side at our MCP gateway — they are never sent to the AI model. Read about Dial800 security →
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Connect your Resy account and let an AI host take every reservation call — during service, after close, and everywhere in between.