Prove what drives calls
Meet Dial800: The AI Call Platform
Call tracking that ties every call to its campaign, AI on every conversation, AI voice agents, live dashboards and agency sub-accounts.
The contact center where AI has your agents' backs: before the answer, during the call and after the hang-up.
Dial800's AI Contact Center puts everything an agent needs on one screen: who's calling, the marketing journey and the ad that made the phone ring, and the pages the caller visited. During the call, AI adds a live transcript, a caller sentiment gauge, suggestion cards and instant answers from your own documents. After the hang-up, every transcribed call is scored automatically against scorecards you write in plain language.
Every word of the narration, chapter by chapter. Select a time to play the video from that point.
Most contact centers make agents dig for answers, while a caller waits on the line. What if AI had your agents' backs? Meet the AI Contact Center, from Dial800!
One screen shows it all. Who's calling. The marketing journey that made the phone ring. Even the ad they clicked, and the pages they visited. So your agents know the whole story, before they say hello!
During the call, AI listens right alongside them. A live transcript. A caller sentiment gauge. Smart suggestion cards. And instant answers, pulled from your own documents!
After the hang-up, AI keeps working. Most teams review just two percent of calls, by hand. Here, every transcribed call is scored automatically, every single night, against scorecards you write in plain language. And every verdict comes with a quote from the call.
Voice AI agents join the team, too! They handle the routine, then hand off to your people with the full context. No more asking callers to repeat themselves.
And you run the floor, your way. Skills-based routing, VIP lists, and press-nine callbacks. Agents answer in the browser, on a desk phone, in Microsoft Teams, or on a cell. Supervisors can listen, whisper, or barge, on any live call. With texting and HubSpot, built right into the same console.
One screen. One platform. One team. That's the AI Contact Center, from Dial800. Give your agents an AI that has their backs. Start your free trial today!
Call tracking that ties every call to its campaign, AI on every conversation, AI voice agents, live dashboards and agency sub-accounts.
A conversational AI that answers instantly, qualifies leads, books appointments and hands off to your team, from 18 no-code templates.
Route every call to the buyer who values it most, with live auctions, buyer filters, qualification rules and Test Route.
Start a free trial, or call 800.700.1987 and we'll walk you through the platform live.
