VoIP Phone Services
Cloud Phone Systems with a Big Call Tracking Advantage
Connect your team with cloud-based, secure, and flexible phone services – perfect for inbound and outbound calling, in-office and remote employees, and more!
When you use Dial800’s VoIP phone system alongside our call tracking plans, you’ll instantly improve your caller experience while also making better marketing decisions through the intelligent call tracking and analytics available on all your Dial800 calls.
Easily manage your inbound calls with customizable call queues. Play custom advertising messages to customers while waiting, notify callers of estimated hold times, or offer an opt-out call back option.
Deliver calls, transfer calls, and assign each team member their own extension that’s routed to any device and location.
Conversational AI Analytics
Leverage voice AI tools for call recording, voice AI keyword tagging, and sentiment ratings for instant call scores.
Simplify Your Business Phone Servicesexpand_more
Combine inbound and outbound business phone services with one vendor (us!) and platform for all your call services.
Simplify: Remove the complexity of your existing phone service invoices and choose Dial800’s subscription plans for easy business phone service management.
VoIP (Voice over IP) phone systems use your Internet connection to send phone calls, giving you a flexible and scalable system.
Services: Each VoIP phone service plan includes extension and minute packages, along with many features and discounted voice analytics rates in one easy to manage account.
Connect with the Dial800 team to add the right BizCloud® package for your business needs.
Optimize Every Call for Maximum Resultsexpand_more
Now more than ever, each call going in and out of your business matters to your bottom line.
When you track, analyze, and manage your inbound and outbound calls, you’ll get more out of every call, improve conversion rates, create happier customers, and win a bigger ROI.
With a powerful, flexible BizCloud® VoIP phone system you can:
- Capture every call you’ve paid for with complete call data
- Improve team training with instant caller insights
- Improve conversion rates with voice analytics
Send and receive your calls from any device or application with a BizCloud® VoIP hosted PBX phone system.
With a cloud-based phone system you can log into the system no matter your location. Easily connect in office and remote workers, offices in other locations, and employees checking in while traveling on one system.
Set up your business VoIP phone services in a variety of ways:
When you want to add a new phone line it’s as easy as getting a new extension – no phone line or cable installation required.
Outbound Calls Matterexpand_more
The calls being made to your prospects and customers are just as important as how you generate and handle your company’s inbound calls.
With BizCloud®’s hosted PBX phone system, you gain valuable outbound call insights because call tracking isn’t just for customers calling into your business.
Understanding how many calls are being made by agents, average talk times, and call success ratings all provide you with real-time views to help you make changes for measurable results and improvement within each of your departments.
When you manage your outbound as well as your inbound calls, you’ll improve the overall success of your business.