Dial800 Marks Silver Jubilee

Call Tracking, Call Routing, and 800 Numbers Dial800 observed its 25th anniversary recently. The Los Angeles company, which specializes in call routing and call tracking for advertisers, began as a service bureau specializing in memorable 1 800 numbers. Today, that bank of toll free numbers has grown to over 50,000 and helps fuel response for direct marketers and general advertisers. "In simple terms, we not only route calls, we give you more calls to route," intones Scott Richards, Dial800 Chairman. Read more [...]

List of Publications

Advanced Services Help Ensure Lead Generation Success

Are You Getting Your Share of the U.S. Hispanic Market

Business by the Numbers

Call Routing is Mission Critical for Marketers

Closing the Gap in Analysis Leads to Greater Profitability

Control Your Telemarketing Data

Cooperation- The New Formula for Direct Success

Cracking the Code

Fight the Tide of Fragmentation

For Whom the Bell Doesn't Toll

Hard-to-Remember Toll-Free Numbers Cost Marketers Millions

How to Assemble a Class Vendor Team

Incremental Change Produces Big Profits

Lessons in Simplicity

Listening to Your Customers is Sound Business

Marketers- Avoid This $6 Million Mistake

Mining Gold From the Cloud

More Than Just Pretty Numbers

Obamacare - No Comprende

Optimize Sales by Harmonizing Online and Offline Efforts

Research Proves Memorable Toll-Free Numbers Perform Better

Stop Losing Thousands of Leads

Support Services- Is Your Legal Advertising Causing You Problems

The Missing Link is Media Testing

The Right Numbers Add Up to Increased Profitability

Use the Science of Number Chunking to Get More Calls

Yes, There are Shortcuts to Success 5-12

Read more [...]

Advanced Call Routing Optimizes Customer Satisfaction

Call routing programs have come a long way from their original designs in the last 15 years. Off late, there has been a growing suspicion among businesses that customers were aggravated by phone trees requiring a snack box. The good news is that these archaic programs have been cremated and buried in bunkers—for good. Addressing [...] Read more [...]

5 Ways Call Tracking Enhances Response Reliability

Response reliability can be a critical issue when companies route inbound calls to more than one location. Back in the 90s, call centers packed with cubicles were the optimal choice for most reputed companies. Today, the meaning has changed, albeit a bit radically! The term “call center” now refers to cube cities or work-from-home responders, Read more [...]