Most people working in phone sales have anecdotes about unexpected conversational turns taken by customers. Even the most well-executed sales…
Call Tracking
Articles
Proof on tape: 5 ways recorded calls can be valuable learning tools
If your company hasn’t taken the step of recording incoming and outgoing sales calls, you may wish to start as…
Online research to offline sale: Why tracking that link is important to your business
Many of today’s customers are apt to research a product online before stepping into your store (or calling your business)…
Finding your voice: 9 tips to improve your phone calls
We’ve all encountered him or her on the phone: the person whose voice assails our ears like fingernails on a…
Beyond words: How voice and body language can impact phone sales
Inbound call leads are second best only to in-person interactions. Since customers contacting you by phone have no visual, you…
Write on: 6 steps to hiring a stellar content writer
Having access to a skilled content writer is extremely important. If your business isn’t taking full advantage of content marketing…
Facebook and call marketing: A revenue-driving team
Contrary to what teenagers might have you believe, Facebook remains the most popular social media platform in the world and…
Shopping for insights: What do you need in call tracking software?
If you’ve decided to optimize call marketing to promote your products, congratulations — you’ve taken the first step toward a…
