DNI: Your Caller ID for Online Marketing
Get better digital marketing attribution & call tracking data
In the past, marketers were often challenged to pinpoint the largest sources of their online leads. Thankfully, an easy-to-implement tool called dynamic number insertion (DNI) can now serve up such . . . CONTINUE READING
How to Handle Higher Call Volumes During Your Busy Season
5 Tips for Managing Inbound Calls
Many industries experience busy seasons, from back-to-school retail season to tax season for accountants and open enrollment for health insurance. Is your business phone system set up to handle this . . . CONTINUE READING
Incoming calls vs. online forms?
No contest when it comes to lead value
In spite of all the high-tech forms of communication out there, successful salespeople often prefer one of the most traditional modes — phone calls. That’s because incoming calls, especially those gleaned . . . CONTINUE READING
Call Queue Management
Are you taking advantage of all the options in AccuRoute?
Call routing and queue management are easier than ever with Dial800’s AccuRoute. Using a wide range of built-in rules and options, your business can create a customized system for handling . . . CONTINUE READING