Category: Resources

Managing Increased Call Volume During Holiday Rush and Busy Season

How to Handle Higher Call Volumes During Your Busy Season

5 Tips for Managing Inbound Calls

Many industries experience busy seasons, from back-to-school retail season to tax season for accountants and open enrollment for health insurance. Is your business phone system set up to handle this . . . CONTINUE READING

PDMI West - Dial800 Call Tracking Software

PDMI West 2021

Dial800 attending in person October 4th - 6th!

The world of Direct Response marketing is dependent on getting quick and high-quality results, and Dial800 is proud to have deep roots as partners and collaborators with performance marketers, and . . . CONTINUE READING

Introducing the Dial800 Knowledge Base!

The Dial800 website now features a new section you may have noticed – a detailed Dial800 Knowledge Base! With step-by-step articles, how to guides, detailed overviews of key features and . . . CONTINUE READING

Over the Op Media Tracking, OTT

OTT – Over-The-Top Media Tracking

The world of Direct Response marketing is dependent on getting quick and high-quality results. When Dial800 was founded they quickly found collaborators in the Direct Response industry. Growing together from . . . CONTINUE READING

Myth Busters

Debunking 8 fallacies about 1-800 business numbers

If your business has yet to choose a toll free 1-800 or vanity number, you may well have fallen subject to one of the myths about the industry. Expensive, difficult . . . CONTINUE READING

Incoming calls vs. online forms?

No contest when it comes to lead value

In spite of all the high-tech forms of communication out there, successful salespeople often prefer one of the most traditional modes — phone calls. That’s because incoming calls, especially those gleaned . . . CONTINUE READING

custom call routing and call queue management

Call Queue Management

Are you taking advantage of all the options in AccuRoute?

Call routing and queue management are easier than ever with Dial800’s AccuRoute. Using a wide range of built-in rules and options, your business can create a customized system for handling . . . CONTINUE READING

You have a business phone number now what

I bought a business phone number, now what?

Buying a memorable toll free business phone number is an important step to driving phone calls to your business! SoWith AccuRoute® from Dial800 you can create as simple or complex a routing system as you need. . . . CONTINUE READING

Local businesses- local or toll free number

Should Local Businesses Use A Local Or A Toll Free Number?

Should Local Businesses Use A Local Or A Toll Free Number? Is a business better off using a local prefix or a toll free number? Those who argue in favor . . . CONTINUE READING

Keep connected with customers- insights and data tools

Understanding Buyer Behavior – Insights & Data Tools to Learn About Your Customers

They say that knowing your audience is everything. Whether you’re trying to nail a pitch or sell your product, it’s important to understand who you’re reaching out to and what . . . CONTINUE READING