News & Events

As technology continues to reshape modern business practices, companies across industry lines are taking a bolder stance on “digital transformation.” But nailing down what this really means for your business can be a challenge. The truth is, digital transformation can take many different forms depending on your specific objectives. For example, if you’re trying to […]

As any marketing professional will tell you, customer perception is extremely important to a company’s brand, profitability and growth potential. From the smallest mom-and-pop to the largest national retailer, businesses devote significant time and brainpower to crafting their public image and understanding the preferences of their ideal customer. That said, many SMBs lack the financial […]

Customer service is a core component of almost every successful business model, whether or not an organization is in a service-oriented industry. But as consumer preferences continue to evolve, companies will increasingly turn to digital technologies to help them meet or exceed their customers’ expectations. Data analytics, in particular, can provide business leaders with a […]

Dial800 will be attending PDMI West, October 21st – October 23rd, 2019 in California at the Pendry San Diego.  The Performance-Driven Marketing Institute (PDMI) is a leadership organization dedicated to promoting, protecting and advancing its membership through education, networking and marketing, and advocacy. Dial800’s Mike Mezzanotte, Chief Revenue Officer, will be attending this event and […]

Dial800 is an expert in conversions as an outcome of call marketing campaigns, but there’s always something new and up-and-coming in the industry. Dial800’s Mike Mezzanotte, Chief Revenue Officer and Ron Manke, Vice President Business Development, will be attending Connect to Convert in Boston, September 25-27. this event and meeting with leading lead gen providers, […]

Some of the best research comes from a live connection, and ours comes in the form of thousands of calls. Dial800 receives over 100,000 misdials to our toll-free number inventory each month, with people trying to reach credit card companies, retailers like JCPenney, the Home Shopping Network, cell phone companies, and hundreds of other random […]

Dial800 is set to network with some 5,000 other attendees at Affiliate Summit East in New York City from August 11th through August 13th. Dial800’s Chief Revenue Officer, Mike Mezzanotte,  VP Business Development, Ron Manke, and Director of Business Development, Chaz Garrity will be attending and meeting with new and existing partners. Affiliate Summit is […]

The internet and social media have provided businesses of all sizes with direct channels of communication to consumers across the world, revolutionizing how companies market their goods and services, develop their brands and maintain profitable customer relationships. And although these technologies have been a net positive for most organizations, they’ve also had a notable impact […]

The modern digital economy has transformed how businesses connect with their customers by introducing cutting-edge software tools and applications into the competitive landscape, creating new opportunities for companies in nearly every industry. Advances in communication technologies have enabled greater productivity in call center environments, reshaped workflows and customer service norms, and helped businesses lower their […]

Selling on the phone can definitely be an art form, with multiple elements of the conversation contributing to the ultimate success of the sale. However, one major element you can control as a sales professional is your voice itself. We’ve all encountered someone on the phone whose voice is so annoying that we can’t wait […]