About routing: How to direct calls strategically
Back in the day, being able to forward an incoming call to anyone in your office was considered cutting-edge technology. Now technology has advanced to where call-routing software like Dial800’s . . . CONTINUE READING
About routing: The right call to the right salesman
Think back to the dark ages of call routing, when you had no way of knowing who was on the other end when your phone rang. Fast-forward to the intelligence . . . CONTINUE READING
Calling all agents: Creating a can-do staff to handle PPC
As more businesses take advantage of pay per call (PPC) marketing, the training of call center staff to maximize those calls gains even more importance. In today’s market, products like . . . CONTINUE READING
Call Routing – The Ball is in Your Court
We place the call routing decision ball in your court, before executing your growth strategy. Dial800 helps clients determine the call routing solution that best serves client interests. By deciding . . . CONTINUE READING
Why Tax Preparers (and any Service Businesses) Need a Memorable Toll Free Number
The busiest time of the year for tax preparers has arrived. Frantic clients flock to tax preparation businesses to learn about the latest government allowed deductions and faster ways to . . . CONTINUE READING
How Call Routing Services Can Be the Best Relief in an Emergency
Emergencies happen. This is a part of life and business. Some emergencies can even be debilitating, if you aren’t prepared. However, it’s not always what the emergency is or its . . . CONTINUE READING
How Memorable Toll Free Numbers Can Assist Lead Gen
As a lead marketer, it is your job to appeal to your customers in every way possible. With a memorable toll free number, your customers will not only view your . . . CONTINUE READING
4 Incredibly Smart Reasons to Route Your Calls
As a business owner, every lead and client is important…even “the little guy”. And as 2015 really begins to ramp up, many businesses and marketers are putting in the extra . . . CONTINUE READING