Category: Call Routing

direct calls strategically

About routing: How to direct calls strategically

Back in the day, being able to forward an incoming call to anyone in your office was considered cutting-edge technology. Now technology has advanced to where call-routing software like Dial800’s . . . CONTINUE READING

routing

About routing: The right call to the right salesman

Think back to the dark ages of call routing, when you had no way of knowing who was on the other end when your phone rang. Fast-forward to the intelligence . . . CONTINUE READING

handle PPC

Calling all agents: Creating a can-do staff to handle PPC

As more businesses take advantage of pay per call (PPC) marketing, the training of call center staff to maximize those calls gains even more importance. In today’s market, products like . . . CONTINUE READING

Call Routing – The Ball

Call Routing – The Ball is in Your Court

We place the call routing decision ball in your court, before executing your growth strategy. Dial800 helps clients determine the call routing solution that best serves client interests. By deciding . . . CONTINUE READING

Why Tax Preparers (a

Why Tax Preparers (and any Service Businesses) Need a Memorable Toll Free Number

The busiest time of the year for tax preparers has arrived. Frantic clients flock to tax preparation businesses to learn about the latest government allowed deductions and faster ways to . . . CONTINUE READING

Call Routing Services

How Call Routing Services Can Be the Best Relief in an Emergency

Emergencies happen. This is a part of life and business. Some emergencies can even be debilitating, if you aren’t prepared. However, it’s not always what the emergency is or its . . . CONTINUE READING

Memorable Toll Free Numbers Can Assist Lead Gen

How Memorable Toll Free Numbers Can Assist Lead Gen

As a lead marketer, it is your job to appeal to your customers in every way possible. With a memorable toll free number, your customers will not only view your . . . CONTINUE READING

Route Your Calls

4 Incredibly Smart Reasons to Route Your Calls

As a business owner, every lead and client is important…even “the little guy”. And as 2015 really begins to ramp up, many businesses and marketers are putting in the extra . . . CONTINUE READING