Call Tracking, Call Routing, and 800 Numbers
Dial800 observed its 25th anniversary recently. The Los Angeles company, which specializes in call routing and call tracking for advertisers, began as a service bureau specializing in memorable 1 800 numbers. Today, that bank of toll free numbers has grown to over 50,000 and helps fuel response for direct marketers and general advertisers. “In simple terms, we not only route calls, we give you more calls to route,” intones Scott Richards, Dial800 Chairman. The company’s call routing engines allows marketers to send calls to multiple call center destinations to optimize each telemarketers’ capacity and sales acumen.
This business model has spurred a period of unprecedented growth whereby Dial800 has been recognized by the Inc. 5000 as one of the fastest growing domestic companies for three years running. “The Inc. 5000 recognition of our growth is a reflection of the unique, service-oriented culture we have created,” remarked CEO James Diorio. “We are constantly evolving our model in response to customer feedback to provide value and relevance,” he added. The company’s Silver Jubilee will be marked by celebratory events throughout the year.
About Dial800: Dial800 promotes collaboration and transparency. Advertisers get more inbound calls, are able to route them more effectively, and understand exactly why consumers buy. Marketers sell more product. Media buyers buy more media. Call centers answer more calls. Fulfillment ships more boxes. The result: everyone wins.
To learn more call us at 800-700-1987 or send us an online inquiry at www.Dial800.com/start/
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