Category: Resources

Your front lines: Training your calling center to represent your brand

Your front lines: Training your calling center to represent your brand

You’ve installed a marketing plan intended to drive more calls to your business, and you look forward to leveraging those calls into revenues. But is your calling center equipped to . . . CONTINUE READING

Dial800 featured at new call marketing conference

Dial800 featured at new call marketing conference

  Dial800 was one of the Gold-Level Sponsors earlier this month at Contact 2016, a new and groundbreaking conference in San Francisco attracting nationwide specialists in financial services, health care, . . . CONTINUE READING

routing

About routing: The right call to the right salesman

Think back to the dark ages of call routing, when you had no way of knowing who was on the other end when your phone rang. Fast-forward to the intelligence . . . CONTINUE READING

handle PPC

Calling all agents: Creating a can-do staff to handle PPC

As more businesses take advantage of pay per call (PPC) marketing, the training of call center staff to maximize those calls gains even more importance. In today’s market, products like . . . CONTINUE READING

pay per call analysis

The inside track: Lining up your pay per call analysis

Now that so many customers are using mobile devices for Internet searches, more businesses are taking advantage of pay per call (PPC) ad campaigns that direct phone inquiries toward their . . . CONTINUE READING

Best pay per call keywords

Lock in on your best pay per call keywords

Back in the day, retailers and service companies had to guesstimate the success of their ad campaigns through customer comments and clipped paper coupons. That evaluation process has since become . . . CONTINUE READING

Dial800 named to Inc. 5000 for fifth consecutive year

Dial800 named to Inc. 5000 for fifth consecutive year

LOS ANGELES – Aug. 18, 2015 – PRLog — Dial800, the leader in improving campaign performance for direct marketers, has been named to the Inc. 5000 for the fifth consecutive . . . CONTINUE READING

Call Routing – The Ball

Call Routing – The Ball is in Your Court

We place the call routing decision ball in your court, before executing your growth strategy. Dial800 helps clients determine the call routing solution that best serves client interests. By deciding . . . CONTINUE READING