Why a Dial800 Plan May Be Right for Your Business
The Dial800 team has put our 30+ years of experience in phone systems, call tracking, call routing, communications management, and more to work for you by bundling our most in-demand . . . CONTINUE READING
The Importance of Flexible IVR Solutions in Times of Crisis
The coronavirus outbreak has had a profound effect on nearly every facet of modern business, from sales and marketing to customer service and beyond. At the start of 2020, few . . . CONTINUE READING
Your Caller’s Experience Matters…
Managing today’s economic climate has business owners realizing the importance of how they interact with their market. As 2020 rolls into summer, brands will be revisiting their strategy for landing . . . CONTINUE READING
The best tools to improve communication with customers
With the sheer number of communication channels available to reach consumers it can be difficult to determine which is the most effective in generating sales. What is perceived as excellent . . . CONTINUE READING
5 Tips to Decide What Business Phone Service Is Right for You
An effective business phone service does a lot more than just send and receive calls, it supports your revenue goals with accurate data analysis and reporting tools. Since all industries . . . CONTINUE READING
Employee giving made easier: 8 tips for success
If you’re an employer trying to increase charitable giving in your workplace, several strategies may apply — from optimizing generational differences to gamifying the giving process. A significant $4 billion . . . CONTINUE READING
Ring it on: Phones vital to digital transformation of insurance industry
The key phrase in the insurance industry these days is “digital transformation.” Many companies are working like mad to install new technology that will allow them to personalize customer offerings . . . CONTINUE READING
No mistake about it: Business blunders must be stopped when small
The internet is rife with stories about small errors that turned into huge mistakes for businesses and other organizations. In some of the most memorable, NASA’s $125 million Mars orbiter . . . CONTINUE READING
Communications breakdown? Not looping everyone in can affect profits
If your staff is struggling with an inability to communicate, it could be adversely affecting your bottom line. A recent study by the Project Management Institute found 56 percent . . . CONTINUE READING
CPM no more: Luxury customers respond to different digital campaigns
While customers seeking luxury goods are increasingly being targeted via digital ads, many vendors are finding they must tweak traditional strategies to effectively reach those audiences. In many cases broad . . . CONTINUE READING
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