Revenue race: Are your employees ready for catalog season?
If you’re like many Americans, around this time of year you’re likely harvesting a stack of holiday catalogs each time you hit the mailbox. Some regard catalog marketing as old fashioned, but . . . CONTINUE READING
Communications breakdown? Not looping everyone in can affect profits
If your staff is struggling with an inability to communicate, it could be adversely affecting your bottom line. A recent study by the Project Management Institute found 56 percent . . . CONTINUE READING
Best call-routing infrastructure allows multiple options
A couple of decades ago, the technology surrounding Dial800’s AccuRoute® call-routing system might have been hard to fathom for those outside the IT industry. The call-routing engines of old were originally . . . CONTINUE READING
Marketers plan more ad spend measurement in 2017
Forecasters say marketers are planning to focus even more on performance advertising next year as personalization becomes the name of the industry game. And they’re hoping their 2017 advertising budgets . . . CONTINUE READING
Dial800 specialists featured at industry’s ERA convention
The Dial800 team will be with some 3,400 attendees at the annual D2C Convention sponsored by the Electronic Retailing Association in Las Vegas this month. And two company specialists will be sharing knowledge . . . CONTINUE READING
Balancing act: Which of your jobs can be mechanized?
With the prevalence of automated emails, pop-up ads that seem to read your mind and phone systems that interrogate you before your call gets through, you may sometimes feel like . . . CONTINUE READING
Best call-routing infrastructure allows multiple options
A couple of decades ago, the technology surrounding Dial800’s AccuRoute® call-routing system might have been hard to fathom for those outside the IT industry. The call-routing engines of old were originally . . . CONTINUE READING
Dial800 Q&A with SOMOS
Friday, 08/19/2016 Dial800’s Chris Lowe, Sr. Director of Telecom and Technology, met with SOMOs, the Toll Free industry’s management and administrative platform last week for a one-on-one interview. Their discussion . . . CONTINUE READING
Ringing in sales: Call tracking is an efficient, effective marketing tool
Q: What is call tracking? A: The technology uses phones in conjunction with computer software to automatically track information about your incoming phone calls. That allows you to learn as . . . CONTINUE READING
Legal lingo: How law-themed phone numbers drive new business
If you’re a lawyer seeking new clients, a memorable phone number is only going to help your bottom line. Why? Because many consumers don’t regularly interact with lawyers and are . . . CONTINUE READING
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