Industry Spotlight: Health Insurance
How to handle annual healthcare open enrollment marketing & increased inbound call volume
Fall is in the air and the holiday season is quickly approaching – and that means open enrollment is also here for our health insurance clients! This annual time when . . . CONTINUE READING
9 strategic services every creative agency should offer
Businesses large and small may consider taking their marketing efforts to the next level with help from a creative or marketing agency. Experts in anything and everything that comes to . . . CONTINUE READING
Marketing in 2021: Setting Smarter Business Goals
For many businesses, the uncertainty of 2020 was a time of big tests and bigger decisions. With the new year just underway, some may be hoping for greater stability. However, . . . CONTINUE READING
The Importance of Flexible IVR Solutions in Times of Crisis
The coronavirus outbreak has had a profound effect on nearly every facet of modern business, from sales and marketing to customer service and beyond. At the start of 2020, few . . . CONTINUE READING
Dial800 Releases their Newest Feature: Outbound Call Tracking
Dial800 becomes the first provider to offer Inbound and Outbound Call Tracking of this kind, giving customers the ability to track, route, and analyze all of their calls. LOS ANGELES . . . CONTINUE READING
4 technology tools your agency needs to better manage projects
Technology has no doubt become an agency’s best asset for managing projects across departments and industries. Internally, agencies rely on the best project management tools to share work and keep . . . CONTINUE READING
Your Caller’s Experience Matters…
Managing today’s economic climate has business owners realizing the importance of how they interact with their market. As 2020 rolls into summer, brands will be revisiting their strategy for landing . . . CONTINUE READING
It’s 2020… Optimize Your Business with Today’s Tech!
Is your brand leveraging the tech-tools available to measure business metrics? If not, you are behind the better-informed competition. Today, companies have unprecedented access to the statistics that could improve . . . CONTINUE READING
Marketing with Integrity During National Crises: The Role of Business Phone Solutions
In the wake of the COVID-19 outbreak, business leaders across the world are having to make difficult decisions about the future of their companies. Social distancing – along with the . . . CONTINUE READING
The best tools to improve communication with customers
With the sheer number of communication channels available to reach consumers it can be difficult to determine which is the most effective in generating sales. What is perceived as excellent . . . CONTINUE READING