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Useful Terminologyexpand_more
BizCloud® – Dial800’s cloud-based business communications platform which includes VoIP phone systems, virtual meetings, TALK softphone, and SIP trunking to help you connect with teams and customers through voice, video and text
BizCloud® MEET – Dial800’s online tool for hosting virtual meetings and video calls
BizCloud® TALK – Dial800’s online softphone for handling inbound and outbound calls and texts
SIP Trunk – Session Initiation Protocol (SIP) allows voice, video, and text to be sent over the Internet instead of a traditional phone line
VoIP – Voice over Internet Protocol (VoIP) allows phone calls to be made over the Internet instead of a traditional phone line
VoIP Phone System – Dial800’s VoIP phone system uses hosted PBX technology to deliver your calls over the Internet while providing essential call routing, extension management, and call tracking features your business needs
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CallView360® Call Trackingexpand_more21 Articles
- Understanding Your Call Tracking Options 3 Articles
- Using Dynamic Number Insertion (DNI) 8 Articles
- Adding Tags for Data Attribution 2 Articles
- Creating Your Custom Reports in CallView360® 5 Articles
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AI Analyticsexpand_more8 Articles
- Setting Up & Managing Your AI Analytics 4 Articles
- Reporting Options for AI Analytics 1 Article
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AccuRoute® Call Routingexpand_more19 Articles
- Setting Up Your Call Flows 7 Articles
- Key Routing Properties & Features 5 Articles
- How to Manage Your Call Queues 4 Articles
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Data Integrationsexpand_more20 Articles
- Using RoundTrip® Integrations 2 Articles
- Integrating Your Data with Real-Time Events 4 Articles
- Setting Up Your Google Integrations 5 Articles
- Setting Up Your HubSpot Integrations 3 Articles
- Setting Up Your Salesforce Integrations 2 Articles
- Setting Up Your Netsuite Integrations 1 Article
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BizCloud® Business Phone Servicesexpand_more17 Articles
- VoIP-Powered Business Phone Services 5 Articles
- Remote Access with BizCloud® TALK Softphone 2 Articles
- Stay Connected with BizCloud® MEET Virtual Meetings 3 Articles
- SIP Trunking Options for Business Phone Services 2 Articles
- Add Flexibility with Business Texting (SMS) 2 Articles
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RapidRecall® Toll Free Phone Numbersexpand_more5 Articles